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Business Support Administrator

2 months ago

Norwich, Norfolk, United Kingdom Select Appointments Full time
Business Support Administrator Opportunity

We are seeking a highly skilled Business Support Administrator to join our dedicated team at Select Appointments in Norwich. As the backbone of our operations, you will ensure the smooth running of back office processes under the guidance of our Operations Manager.

Key Responsibilities:
  1. Manage customer bookings and staff rotas/calendars with precision and attention to detail.
  2. Support invoicing and day-to-day cash management using Xero, ensuring accuracy and efficiency.
  3. Support event management and maintain office systems, providing exceptional administrative support.
  4. Provide exceptional customer service, handling queries and calls with empathy and understanding.
  5. Support governance and compliance with relevant legislation, ensuring our business remains compliant.
  6. Assist in various administrative tasks to ensure efficient operations, prioritizing workload and managing time effectively.
Requirements:
  1. Some great experience in a similar administrative role, with a proven track record of delivering high-quality results.
  2. Excellent communication skills, both verbal and written, with the ability to build strong relationships with colleagues and clients.
  3. Proficiency in Microsoft 365 (Word, Excel, Outlook & PowerPoint), with experience in invoicing, reconciliation, and booking systems desirable.
  4. Strong attention to detail and ability to prioritize workload, with a positive outlook in a fast-paced environment.
  5. Empathy and understanding of clients and customer needs, with a commitment to delivering exceptional service.
What We Offer:
  1. Flexible hours: Between 25-40 hours per week to suit your lifestyle, with the opportunity to work from our Norwich location.
  2. A collaborative and caring work environment, where you can contribute to a meaningful cause and make a real difference.

If you're a highly skilled Business Support Administrator looking for a new challenge, we want to hear from you. Apply now to join our team and take the first step towards a rewarding career with Select Appointments.