Travel Consultant Ambassador
2 weeks ago
About the Role:
We are seeking a highly skilled Travel Consultant to join our team at Occ Roadhouse. As a Travel Consultant, you will be responsible for delivering exceptional customer service and providing personalized travel solutions to our clients.
Key Responsibilities:
- Build and maintain relationships with clients to understand their travel needs and preferences.
- Identify and meet clients' needs by providing tailored travel solutions and recommendations.
- Use social media to promote our services and engage with clients.
- Participate in promotional events to increase our visibility and attract new clients.
- Achieve individual and team sales targets by consistently delivering exceptional customer service and meeting sales goals.
- Assist with the day-to-day operation of the branch, including administrative tasks and process implementation.
- Participate in training to develop your skills and knowledge and contribute to the growth of the business.
Requirements:
- Proven sales record and excellent communication skills.
- Competent IT skills and good accuracy and numerical skills.
- Enthusiasm and positive attitude with a commitment to contributing to the growth of the business.
- At least 1 year experience as a Travel Consultant and a proven track record of sales success.
- Excellent travel product knowledge and a good working knowledge of tour operator systems.
- Good sales and presentation skills and customer-focused approach.
- Problem-solving skills and ability to work as part of a team.
- Good organizational and time-management skills and excellent communication skills.
- A recognized travel qualification is desirable.
About Occ Roadhouse:
As the UK's largest independent travel agency, we specialize in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more.
Occ Roadhouse is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
What We Offer:
- Competitive salary with unlimited bonus potential.
- Excellent opportunities for career progression and professional development.
- Positive and supportive work environment with a commitment to colleagues' well-being.
- State-of-the-art technology and training to ensure you have the skills and knowledge to succeed.
How to Apply:
If you are a motivated and customer-focused individual with a passion for travel, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a cover letter, to [insert contact details].
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