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User Experience Researcher

2 months ago

Swansea, City and County of Swansea, United Kingdom Sanderson Full time
Job Title: User Experience/Design Researcher

Role: User Experience Researcher

Salary: Up to £50,000

Location: Swansea - Hybrid Model (2 days p/w)

About the Role:

We are seeking a highly skilled User Experience Researcher to join our team at Sanderson. As a Researcher and Service Designer, you will be supporting the Strategic Design Director and Delivery Lead in all aspects of service transformation.

Key Responsibilities:

  • Conduct user research activities to understand user needs and pain points.
  • Facilitate workshops and co-creation sessions with stakeholders and users.
  • Develop service blueprints and user journey maps.
  • Translate research findings into actionable insights and design recommendations.
  • Design and prototype potential solutions following the government design system principles.
  • Collaborate effectively with clients and internal teams.
  • Present design proposals and recommendations in a clear and concise manner.

Requirements:

  • Proven experience working within a Government Design System and a strong understanding of DDAT.
  • Experience conducting user research, including generative research methods.
  • Experience with co-production, co-design and collaborative design techniques.
  • Proven ability to map services and user journeys.
  • Experience leading projects end to end.

What We Offer:

We offer a competitive salary, a hybrid working model, and the opportunity to work on exciting projects with our clients.

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information].