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Network Delivery Support Specialist
2 months ago
Job Title: Network Delivery Support Specialist
Location: Various locations across the UK
Due to the sensitive nature of this role, you may be required to undergo Developed Vetting (DV) level Security Clearance. An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.
You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.
Our Purpose:
We use the power of communication to make a better world. For each other, for our customers, for society and our communities. Technology Services exemplifies technical excellence in delivery and support, and you will be part of this team, personally responsible for quality, process improvement, delivery, and supporting your team.
Key Responsibilities:
You are responsible for contributing to the design and deployment of new bespoke systems as well as supporting and maintaining existing ones. This role will require working as part of a team, supporting colleagues and collaboration with customers. You will be instrumental to the upkeep and growth of a variety of networks and their associated platforms; working with team members across the country, you will support key infrastructure and deliver new features.
Requirements:
- Service management experience within the IT industry
- Ability to take responsibility, ownership, and autonomy of delegated platform operations and deliverables
- Experience with networking technologies to a level comparable with Cisco CCNA / CompTIA Network+
- Design, test, delivery, and/or support of Cisco Routing, Switching, and Firewall platforms
Desired Experience:
- Industry certification in a desired technology (e.g. CCNA, Microsoft certified, AWS, etc.)
- Configuration and support of wider Cisco products/technologies, including ISE and FMC
- Scripting for network device management & configuration (e.g. Terraform/Python/PowerShell/Ansible)
- SolarWinds Orion or similar network monitoring software
- Windows-based domain configuration and support
- VMware product experience
- Technical experience with cloud platforms (AWS, Azure, etc.)
Diversity and Inclusion:
Diversity makes sense for us, for our customers, and for our future. We value different perspectives, skills, and experiences, and encourage applications from all sections of the community. Including those from ethnic minority groups, disabled and neurodiverse people, and women. However, diversity does not end there, and anyone with different backgrounds, gender identities, sexual orientations, ethnicities, ages, or stages of life, disabilities, and those from low socio-economic backgrounds are welcomed and encouraged to apply.
What We Offer:
- A competitive starting salary, embedded in a fantastic total reward package, including on-target bonus
- If you contribute 5% to your Pension, BT will contribute 10%
- 25 days annual leave (plus bank holidays), increasing with service
- Regardless of how your family is made up, all employees will be able to take 18 weeks' paid parental leave, and up to two weeks paid leave for Carers
- Huge range of flexible benefits including cycle to work, private healthcare, season ticket loans, as well as retail discounts including our BT shop
- World-class training and development opportunities in an inclusive environment
- Discounted broadband, mobile, and TV packages
