Facilities Officer

5 hours ago


Hemel Hempstead, Hertfordshire, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

About West Hertfordshire Teaching Hospitals NHS Trust

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join our team. We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.

We are committed to providing exceptional patient care, outcomes and vision. Our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

At West Herts, we offer a variety of flexible working options as we recognise the importance of a good work-life balance and the ability to work flexibly. This role will require you to be adaptable and able to work in a fast-paced environment.

The role will report to the Facilities Operations Manager for these sites and key relationships at the sites will be Trust Staff at all levels, external contractors and Consultants. Communication both verbal and written is key to this role.

You will have responsibility for ensuring the FM service supports clinical colleagues and reviewing how it integrates with Nursing in its provision of care and specifically infection prevention and control within the Trust. Key skills here include:

  • Exceptional and sensitive negotiating and communicating skills.
  • Ability to operate in a complex and changing environment across different sites.
  • Ability to manage and lead in-house staff.
  • Work with external contractors and suppliers.
  • Knowledge of NHS Cleaning Standards, Catering would be an advantage, as this role also includes carrying out audits of contractor services.

Key Responsibilities

This role involves ensuring the facilities contract and in-house team comply with quality and standards as detailed within the Specification, policies and Standard Operating procedures and meet the specified service outcomes. You will need to work flexibly to ensure that audit plans are in place, regularly reviewed and updated, and that key actions and work are progressed, either individually or by the relevant team member.

The salary for this position is estimated to be around £25,000 - £35,000 per annum, depending on experience. The role will require some weekend working and weekday early starts and evenings. Regular audits of the FM services will need to be carried out, as well as dealing with any issues that arise on the sites throughout the day, attending meetings where required, and covering for the Manager when he is away.

Person Specification

Essential

  • A-Level or equivalent.
  • Systems or Software Qualification or experience.

Desirable

  • Facilities Management or equivalent qualification or experience.
  • Institute of Workplace and Facilities Management Level 2 or equivalent experience.

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