Client Success Professional

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom InterSTEM Full time
About the Opportunity
Join us as a Junior Account Manager at InterSTEM and take advantage of a fantastic career opportunity in a growing market. With a competitive salary of £42,000 per annum, based on experience, and comprehensive benefits, you will be part of a world-class software company that values innovation, teamwork, and customer success.

**Job Overview:**
As a Junior Account Manager, you will work closely with internal teams to identify and execute upsell and cross-sell strategies, focusing on expanding existing customer relationships and generating new revenue opportunities. You will consistently meet or exceed monthly expansion targets, ensuring ongoing customer satisfaction, and engage professionally with stakeholders, addressing their requirements and overcoming obstacles.

**Required Skills and Qualifications:**
Proven experience managing and growing existing customer accounts, ideally in a SaaS or related B2B environment. Strong communication, negotiation, and rapport-building skills. Organised, goal-driven, and adaptable, thriving in a fast-paced setting.

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