Cloud Solutions Specialist
1 day ago
About the Role
We are seeking a skilled Cloud Solutions Specialist to join our team at Stack Digital in London. This is a permanent/fixed-term position with a hybrid work arrangement, requiring 3 days of on-site presence.
The ideal candidate will have experience with Alvaria CX products and cloud contact center infrastructure, as well as IT operations support knowledge in the banking industry contact center context.
Key Responsibilities:
- Oversee the upgrade of our Outbound Dialer to ensure seamless daily call scheduling and performance monitoring for collections and agents across various regions.
- Collaborate with cross-functional teams to optimize cloud-based contact center operations and enhance customer experiences.
Requirements:
- Experience with Alvaria CX products and familiarity with cloud contact center infrastructure.
- IT Operations support knowledge in the banking industry contact center context.
Benefits and Salary
This role offers a competitive salary range of £60,000 - £80,000 per annum, depending on experience, and provides opportunities for professional growth and development within Stack Digital.
About Us
Stack Digital is a forward-thinking company dedicated to optimizing cloud-based contact center operations and delivering high-quality customer experiences. We value innovation, collaboration, and continuous improvement.
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