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Hospitality Ambassador

4 weeks ago


London, Greater London, United Kingdom F1 Arcade HO Full time

About F1 Arcade HO

We're revolutionising the traditional arcade experience by creating immersive, state-of-the-art F1 racing simulation venues with exceptional hospitality and design.

The Role - Runner

As a key member of our front-of-house team, you'll provide exceptional service to our guests, delivering refreshingly poured drinks and delicious hot food products with a sense of urgency and energy.

Key Responsibilities

  • Welcome guests with a strong sense of positivity and provide initial, first-class service.
  • Help colleagues and maintain a high standard of hygiene and cleanliness.
  • Serve food and drink consistently, achieving established service standards.
  • Ensure kitchen pass, bar pass, and fridges are fully stocked.
  • Communicate with Duty/Floor Manager regarding problems or concerns.
  • Attend training sessions and team meetings as required.

Non-Negotiables

We're looking for team players with upbeat, positive energy, excellent organizational skills, and the ability to multitask under pressure.

Skills and Background

Preferred previous experience in hospitality, ideally as front-of-house staff. Fast learner, curious, proud, and confident in dealing with guests and teams.

Salary/Pay & Benefits

  • No zero-hours contract.
  • Wagestream.
  • Paid breaks.
  • Paid birthdays off.
  • Generous discounts for you, friends, and family.
  • F1 Arcade development plan.
  • Employee of the month awards and recognition.
  • Access to Paycare (employee assistance program).
  • Refer a friend bonus scheme £300.