Customer Service Expert

1 day ago


Cirencester, Gloucestershire, United Kingdom Waitrose & Partners Full time

We are seeking a Customer Service Expert to join our team at Waitrose & Partners. In this role, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

You will be required to advise and serve customers with a smile, move and replenish stock to maintain a tidy store environment, and carry out housekeeping activities to ensure the highest standards. Additionally, you will handle cash and card transactions accurately and efficiently, while working collaboratively with colleagues to achieve sales targets and provide exceptional customer service.

We offer a competitive salary of £25,000 per annum, as well as benefits including staff discounts on Waitrose products, subsidised food in Partner dining rooms, and discounts in local restaurants. As a Partner, you will also have opportunities for career development and progression within our company, which values teamwork, respect, and inclusivity.

Key Responsibilities:

  • Advising and serving customers with a smile
  • Moving and replenishing stock to maintain a tidy store environment
  • Carrying out housekeeping activities to ensure the highest standards
  • Handling cash and card transactions accurately and efficiently
  • Working collaboratively with colleagues to achieve sales targets and provide exceptional customer service

Requirements:

  • 18 years or older
  • Able to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Friendly and approachable demeanor
  • Ability to lift and move stock (up to 25kg)


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