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Project Management Office Lead

2 months ago

London, Greater London, United Kingdom Roc Technologies Full time

Project Management Office Lead

Roc Technologies is seeking a highly skilled Project Management Office Lead to join our team. As a key member of our organisation, you will be responsible for managing the Project Management Office (PMO) for one of our core strategic programmes.

Key Responsibilities:

  • Lead the PMO function for a major strategic programme, ensuring alignment with customer and internal processes
  • Collaborate with key customers to integrate their PMO processes and tools with our organisation's, improving efficiency and customer satisfaction
  • Review Statements of Work (SoWs) and Proposals to ensure adherence to PMO best practices, reducing risk and ensuring high-quality delivery
  • Allocate resources based on skills, availability, and timelines, reprioritising as needed to ensure project success
  • Proactively identify and manage Risks, Issues, and Dependencies for the programme, maintaining RAID logs
  • Lead our internal PMO team, providing guidance on best practices and fostering professional development
  • Attend Programme Governance and Service Review boards/meetings as a core contributor to live and pipeline projects
  • Ensure our broader delivery responsibilities align with customer expectations for efficiency and knowledge transfer

Requirements:

  • Knowledge of PMO functions within Public Sector industries and Managed Service Providers (MSP)
  • Understanding of ServiceNow ITSM platform
  • Familiarity with Project Management methodologies, specifically Waterfall and Agile
  • Strong administrative skills with experience managing timesheets and resource allocation
  • Basic knowledge of IT delivery concepts (Networking, Cloud, Service Desk)
  • Ability to manage multiple priorities and engage with stakeholders at all levels
  • Experience in a customer-facing role, with a focus on requirements gathering, RAID management, and lessons learned
  • 5+ years of experience working in a PMO office, ideally for an MSP
  • Ability to obtain Security Clearance