Asset Reliability Specialist
6 days ago
About Stefanini, Inc
At Stefanini, Inc, we offer a competitive salary and benefits package including monthly absence free bonus. Our private health scheme includes Private Medical, Dental, Optical and Holiday Travel insurance that are applied according to company policy.
We are seeking an experienced Asset Reliability Specialist to join our team in delivering IT services worldwide. As an Asset Reliability Specialist, you will be responsible for supporting user account information, maintaining security and systems groups, resolving issues from Tiers 2 and 3, and providing troubleshooting and problem resolution support for all network devices.
In this role, you will work closely with hardware and software vendors, manufacturers, and third-party vendors for technical assistance. You will also execute the installation of PCs, peripherals, and LAN-based equipment, assist with setting up security, file access, and other administrative procedures associated with moves, and document changes to inventory use and configuration.
Key Requirements:
- ITIL V3 Foundation Certification (recommended)
- Microsoft Operating System / Office Certification(s) will be an asset
- Advanced MS Office 365 skills
- Scripting, coding skill will be considered an advantage
- Able to solve simple hardware issues
- iOS, Android advanced user
- Basic Networking skills
- Knowledge of Active Directory, permissions
- At least 5 years' experience in onsite support
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