Retail Operations Manager

5 days ago


Cambridgeshire and Peterborough, United Kingdom CV-Library Full time

**About the Role**

We are looking for a highly skilled Store Profitability Specialist to join our team at CV-Library in Luton, Bedfordshire. The successful candidate will be responsible for maximising business profitability by optimising sales opportunities while working within planned costs.

You will be responsible for managing day-to-day operations of the store, delivering excellent customer service through staff training and leading by example. You will also be responsible for increasing store profitability and sales by monitoring performance daily, weekly, and monthly, providing reports and updates to assist the store manager to improve.

**Your Key Responsibilities Will Include:**

  • Monitoring store performance daily, weekly, and monthly, providing reports and updates to assist the store manager to improve.
  • Utilising KPI's to enhance store performance and sales.
  • Demonstrating good customer awareness and interaction at all times, setting the standard for your store.
  • Line managing store assistants.
  • Assisting the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within commercial requirements of the store.

**You Will Need:**

  • Previous experience as a retail supervisor/manager, preferably within fashion but would also consider other disciplines such as hospitality, business, etc.
  • Flexibility to work weekends and longer shifts when required.
  • Happiness to be contracted 39 hours per week with shift flexibility.
  • Previous experience with recruiting, onboarding, training, and developing staff.

**Estimated Salary**: £32,000 - £37,000 per annum, depending on experience.



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