Account Manager
2 days ago
About the Role
We are seeking an experienced Account Handler to join our team at Gallagher. As a key member of our client-facing team, you will be responsible for providing exceptional service to our clients, working collaboratively with our Account Executives to achieve common goals.
Key Responsibilities
- Obtain renewal terms for customers and explore alternative quotations before producing a final presentation for account managers to discuss with customers.
- Produce market presentations where required and negotiate terms with insurers.
- Check insurer documentation for accuracy and provide to the customer within certain timescales.
- Assist with customer queries, liaise with insurers regarding potential changes and new terms for policies.
- Ensure all account admin is taken care of - confirming cover with relevant insurers, processing policies and chasing outstanding documentation when required.
- Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive.
- Deal with account queries and credit control matters highlighting any concerns to account managers.
- Work in conjunction with your account handler – providing guidance and training.
- Be prepared to assist others within your team as and when required.
Requirements
To be successful in this role, you will need:
- Educated to GCSE standard or equivalent with knowledge of general insurance (London Market / Lloyd's and Industry) products, services, and good understanding of underlying legal principles and practices relating to risk within own role capacity.
- Corporate experience is vital along with motor fleet experience.
- Previous experience in the insurance industry is critical, as is working to targets within a regulated environment.
- Risk aware in handling customer information, with good customer service focus and the ability to identify potential risk/issues and seek advice/consultation when required.
- Due diligence and process driven to deadlines coupled with strong planning and analytical skills, you'll of course have high accuracy and attention to detail.
Compensation and Benefits
We offer a competitive salary, great teams and exciting career opportunities, as well as a wide range of benefits including:
- A minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
- A defined contribution pension scheme, which Gallagher will also contribute to.
- LIFE insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
- Income protection, we'll cover up to 50% of your annual income, with options to top up.
- A health cash plan or private medical insurance.
- Three fully paid volunteering days per year.
- An Employee Stock Purchase plan, offering company shares at a discount.
- A Share incentive plan, HMRC approved, tax effective, stock purchase plan.
- Critical illness cover.
- Discounted gym membership, with over 3,000 gyms nationally.
- Season ticket loan.
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
- Emergency back-up family care.
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