Receptionist
3 weeks ago
Receptionist Role Overview
As a Receptionist at De Vere Horsley Estate, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your mission will be to deliver exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
- Manage the front desk, handling check-ins, check-outs, and guest inquiries.
- Process payments, handle room assignments, and maintain accurate records.
- Collaborate with the hospitality team to ensure seamless guest experiences.
- Stay up-to-date with hotel policies, procedures, and services to provide informed responses to guest inquiries.
Requirements:
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided if needed).
Benefits:
- Competitive hourly rate of £11.50.
- Varied shift patterns and contracts available to suit your lifestyle.
- Paid holiday allowance based on the hours that you work.
- Free meals on duty in our colleague dining facilities.
- Complimentary use of the Leisure Club facilities.
- Access to our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
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Receptionist
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East Horsley, Surrey, United Kingdom De Vere Full timeReceptionist Job DescriptionAbout the Role:We are seeking a friendly and welcoming Receptionist to join our team at De Vere Horsley Estate. As a Receptionist, you will be the first point of contact for our guests and will play a crucial role in ensuring their stay is memorable.Key Responsibilities:Provide exceptional customer service to our guests, handling...
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East Horsley, Surrey, United Kingdom De Vere Full timeReceptionist Job DescriptionAbout the Role:We are seeking a friendly and welcoming Receptionist to join our team at De Vere Horsley Estate. As a Receptionist, you will be the first point of contact for our guests and will play a crucial role in ensuring their stay is memorable.Key Responsibilities:Provide exceptional customer service to our guests, handling...
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East Horsley, Surrey, United Kingdom De Vere Full timeReceptionist Role OverviewWe are seeking a skilled and friendly Receptionist to join our team at De Vere Horsley Estate. As a Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay is memorable.Key Responsibilities:Provide warm and welcoming service to guests, responding to their...
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East Horsley, Surrey, United Kingdom De Vere Full timeReceptionist Role OverviewWe are seeking a skilled and friendly Receptionist to join our team at De Vere Horsley Estate. As a Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay is memorable.Key Responsibilities:Provide warm and welcoming service to guests, responding to their...
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East Horsley, Surrey, United Kingdom De Vere Full timeReceptionist Role OverviewAs a Receptionist at De Vere Horsley Estate, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your mission will be to deliver exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable.Key...
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East Horsley, Surrey, United Kingdom De Vere Full timeReceptionist Role OverviewAs a Receptionist at De Vere Horsley Estate, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your mission will be to deliver exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable.Key...
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