Receptionist
2 weeks ago
About the Role:
We are seeking a friendly and welcoming Receptionist to join our team at De Vere Horsley Estate. As a Receptionist, you will be the first point of contact for our guests and will play a crucial role in ensuring their stay is memorable.
Key Responsibilities:
- Provide exceptional customer service to our guests, handling their requests efficiently and effectively.
- Manage the front desk, including checking in and out guests, handling room assignments, and responding to guest inquiries.
- Work collaboratively with the hospitality team to ensure seamless guest experiences.
- Maintain a high level of knowledge about the hotel's facilities, services, and local area.
- Ensure the front desk area is clean, tidy, and well-organized at all times.
What We Look For:
- Previous experience in a hospitality or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- High school diploma or equivalent required.
Benefits:
- Competitive hourly rate.
- Opportunities for career advancement and professional growth.
- Free meals on duty.
- Complimentary use of the Leisure Club facilities.
- Employee Assistance Program.
- Wagestream financial wellbeing platform.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to [insert contact information].
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