IT Support Specialist

3 weeks ago

London, Greater London, United Kingdom Precise Placements Full time

Job Title: IT Support Analyst

Job Type: Permanent

Company: Precise Placements

Location: London

About the Role:

We are seeking an experienced IT Support Analyst to join our team at Precise Placements. As an IT Support Analyst, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and on-site visits
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Install, configure, and maintain computer systems, software, and peripherals
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with other teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Strong technical knowledge of computer systems, software, and network systems
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Experience with help desk software and technical documentation tools

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to Precise Placements.

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