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Retail Technology Strategist

2 months ago

London, Greater London, United Kingdom Huddle Search Full time
About the Role

Huddle Search is seeking an experienced and dynamic leader to fill the position of Head of Retail Business Systems on behalf of our client, a global food and beverage chain. This leadership role will be pivotal in shaping and executing the retail technology strategy, ensuring that both front and back-of-house systems are innovative, reliable, and aligned with the company's strategic goals.

Key Responsibilities
  • Develop and Execute Retail Technology Strategy: Ensure the retail technology strategy aligns with the company's overall objectives and drives business growth.
  • Lead Innovation in Retail Technology: Mentor and guide a team of skilled professionals to deliver cutting-edge solutions that enhance operational efficiency and customer experience.
  • Manage Retail Systems Portfolio: Oversee the portfolio of retail systems, from point-of-sale to back-of-house operations, ensuring they deliver value and reliability.
  • Stay Ahead of Industry Trends: Integrate new and emerging technologies into the company's technology roadmap to stay competitive.
  • Oversee Vendor Relationships: Ensure cost-effective and high-quality service delivery from vendors.
Requirements
  • Extensive Experience in Retail Technology: Ideally within a multi-site, franchise-based environment.
  • Strong Expertise in Managing Retail Ecosystems: Including point-of-sale systems, digital commerce, and customer loyalty programs.
  • In-Depth Knowledge of the Food and Beverage Industry: With an understanding of how technology can drive competitive advantage.
  • Familiarity with IT Service Management (ITSM) and Agile Methodologies: To effectively manage and deliver retail technology solutions.