ICT Support Specialist

2 days ago

Nottingham, Nottingham, United Kingdom Deep Sea Electronics Ltd Full time
Job Title: Apprentice ICT Engineer

We are seeking a highly skilled and motivated Apprentice ICT Engineer to join our team at Deep Sea Electronics Ltd. As an Apprentice ICT Engineer, you will be responsible for providing technical support and guidance to our internal teams and external customers.

Key Responsibilities:
  • Provide technical support and training to customers on our electronic control modules and generator systems.
  • Collaborate with our engineering team to develop new product features and improve existing ones.
  • Test and confirm reported issues from customers and follow company procedures for remedial action.
  • Prepare and proofread technical documentation, including product manuals and training instructions.
  • Assist the test and approval department in comprehensive testing of products.
  • Provide technical support to internal teams, including production, engineering, sales & marketing, and test & approvals.
Requirements:
  • General knowledge of generator applications and systems.
  • Educated to a HNC level in Electrical and Electronic Engineering or equivalent by industry experience.
  • Ability to operate under own initiative and possess strong team working skills.
  • Prior experience resolving MySQL replication issues.
  • Familiarity with server and Hyper-V.
  • Basic knowledge of Linux.
  • Desirable: Basic understanding of PHP and Git or past experience using source control tools.
Benefits:
  • 25 days holiday + Bank Holidays.
  • Life Insurance.
  • Enhanced Maternity/Paternity pay.
  • 5% Pension contributions.
  • Companywide performance-based annual bonus scheme.

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