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ICT Support Specialist
2 months ago
We are seeking a highly skilled and motivated Apprentice ICT Engineer to join our team at Deep Sea Electronics Ltd. As an Apprentice ICT Engineer, you will be responsible for providing technical support and guidance to our internal teams and external customers.
Key Responsibilities:- Provide technical support and training to customers on our products and their applications.
- Assist in the development of technical documentation, including product manuals and training instructions.
- Collaborate with the test and approval department to ensure comprehensive testing of products.
- Provide technical guidance to engineering on new and existing product features.
- Support internal teams, including production, engineering, sales & marketing, and test & approvals.
- General knowledge of generator applications and systems.
- Educated to a HNC level in Electrical and Electronic Engineering or equivalent by industry experience.
- Ability to operate under own initiative and possess strong team working skills.
- Prior experience resolving MySQL replication issues.
- Familiarity with server and Hyper-V.
- Basic knowledge of Linux.
- Desirable: Basic understanding of PHP and Git or past experience using source control tools.
- 25 days holiday + Bank Holidays.
- Life Insurance.
- Enhanced Maternity/Paternity pay.
- 5% Pension contributions.
- Companywide performance-based annual bonus scheme.