Resident Liaison Officer

4 weeks ago


London, Greater London, United Kingdom Howells Recruitment Full time

Resident Liaison Officer - Social Housing Planned Works

About the Role:

We are seeking a proactive and successful Resident Liaison Officer to join our team delivering Planned Works in Social Housing in the Hammersmith area.

Key Responsibilities:

  • Develop positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes.
  • Prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently.
  • Work on planned maintenance projects, including the Decent Homes programme.
  • Collect tenancy agreement/approval forms and conduct pre-entry visits and company inductions.
  • Visit tenants in their homes and advise them on when and what work is being carried out.
  • Act as the main point of contact and deal with any problems/queries that the tenant may have.
  • Contact neighbourhood housing associations and ensure effective communication with residents.

Requirements:

  • Full clean driving licence with own vehicle.
  • Previous experience working for a main contractor on similar projects is ideal, but not required as training will be given on the job.

What We Offer:

A competitive salary of £30,000 - £34,500 + car allowance OR company vehicle, and the opportunity to work with a leading main contractor in the Hammersmith area.



  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, initial contact with tenants, identifying customer needs,...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, initial contact with tenants, identifying customer needs,...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, making initial contact with tenants, identifying customer...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, making initial contact with tenants, identifying customer...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:We are seeking a Resident Liaison Officer to join our team in North London. As a key member of our team, you will be responsible for building customer confidence and explaining all aspects of improvement work to residents.Key...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:We are seeking a Resident Liaison Officer to join our team in North London. As a key member of our team, you will be responsible for building customer confidence and explaining all aspects of improvement work to residents.Key...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Resident Liaison OfficerJoin our client, a leading provider of refurbishment services for social housing residential schemes, as a Resident Liaison Officer. This exciting opportunity will see you working on a £5 million framework consisting of cyclical works to street properties in North London.Key Responsibilities:Establish strong relationships with...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Resident Liaison OfficerJoin our client, a leading provider of refurbishment services for social housing residential schemes, as a Resident Liaison Officer. This exciting opportunity will see you working on a £5 million framework consisting of cyclical works to street properties in North London.Key Responsibilities:Establish strong relationships with...


  • London, Greater London, United Kingdom United Living Group Full time

    Job DescriptionAs a vital member of our team at United Living Group, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings,...


  • London, Greater London, United Kingdom United Living Group Full time

    Job DescriptionAs a vital member of our team at United Living Group, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings,...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:We are seeking a highly skilled Resident Liaison Officer to join our team in North London. As a key member of our team, you will be responsible for building customer confidence, explaining improvement work, and identifying customer...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: WandsworthContract Duration: 6 month contract - Competitive ratesJob Summary:We are seeking a skilled Resident Liaison Officer to join our team for an internal refurbishment project in Wandsworth. As a key member of our team, you will be responsible for building customer confidence, explaining improvement work,...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: WandsworthContract Duration: 6 month contract - Competitive ratesJob Summary:We are seeking a Resident Liaison Officer to join our team for an internal refurbishment project in Wandsworth. The successful candidate will be responsible for building customer confidence, explaining improvement work, and identifying...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: WandsworthContract Duration: 6 month contract - Competitive ratesJob Summary:We are seeking a Resident Liaison Officer to join our team for an internal refurbishment project in Wandsworth. The successful candidate will be responsible for building customer confidence, explaining improvement work, and identifying...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: WandsworthContract Duration: 6 month contract - Competitive ratesJob Summary:We are seeking a highly skilled Resident Liaison Officer to join our team for an internal refurbishment project in Wandsworth. As a key member of our team, you will be responsible for building customer confidence, explaining improvement...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: WandsworthContract Duration: 6 month contract - Competitive ratesJob Summary:We are seeking a highly skilled Resident Liaison Officer to join our team for an internal refurbishment project in Wandsworth. As a key member of our team, you will be responsible for building customer confidence, explaining improvement...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: WandsworthContract Duration: 6 month contract - Competitive ratesJob Summary:We are seeking a skilled Resident Liaison Officer to join our team for an internal refurbishment project in Wandsworth. As a key member of our team, you will be responsible for building customer confidence, explaining improvement work,...


  • London, Greater London, United Kingdom Velocity Recruitment Full time

    Job Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:We are seeking a highly skilled Resident Liaison Officer to join our team in North London. As a key member of our team, you will be responsible for building customer confidence, explaining improvement work, and identifying customer...


  • London, Greater London, United Kingdom Shared Services Partnership Full time

    About the Role:We are seeking a highly skilled and experienced Resident Liaison Officer to join our Property Services Department. As a key member of our team, you will be responsible for providing information, advice, and assistance to tenants and leaseholders during major works on their homes.Key responsibilities include:Developing and managing plans for...


  • London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full time

    Resident Liaison Officer | Permanent | North West London / HertsSalary: £19,000 - £23,000 + benefitsLocation: North West London / HertfordshirePinnacle Recruitment Ltd is seeking a skilled Resident Liaison Officer to join a well-established main contractor on a permanent basis. The successful candidate will work on residential/social housing projects in...