Retail Operations Manager
2 weeks ago
Estimated salary: £28,000 - £38,000 per annum.
We are looking for an experienced Store Manager to join our team at Bubble CiTea. As a key member of our management team, you will be responsible for the overall performance of our store, including sales growth, customer satisfaction, and staff development.
In this role, you will have the opportunity to:
- Develop and implement strategies to drive sales growth and improve customer experience.
- Lead and manage a team of retail staff, providing coaching, training, and development opportunities.
- Maintain high standards of store appearance, cleanliness, and organization.
- Monitor and control store expenses, inventory levels, and stockroom management.
- Manage customer complaints and feedback, escalating issues as necessary.
To succeed in this role, you will need:
- Proven experience in a retail or hospitality management role.
- Excellent leadership and communication skills.
- Able to work flexible hours, including evenings, weekends, and holidays.
- Legally eligible to work in the UK.
We offer:
- A competitive salary and bonus structure.
- Ongoing training and development opportunities.
- A fun and dynamic work environment.
- The chance to work with a growing and innovative company.
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