Retail Store Commercial Manager

1 month ago


Aberdeen, Aberdeen City, United Kingdom Dunelm Full time
About Dunelm

Dunelm is a leading home furnishings retailer committed to providing an exceptional shopping experience for our customers. As a Deputy Online Store Manager, you will play a vital role in driving commercial success and delivering outstanding customer service.

Key Responsibilities
  • Commercial Driving: Responsible for commercially driving the store forward through strong stock controls and product availability, planning and execution of campaigns, and ensuring excellent customer satisfaction.
  • Stock Management: Ensures high stock integrity and warehouse procedures are engrained in all colleagues.
  • Team Leadership: Leads by example and creates an excellent culture and working environment for your team through great colleague engagement.
  • Store Operations: Assists the Store Coach day-to-day and takes full responsibility for all aspects of running a successful store in their absence.
Requirements
  • Previous Experience: Previous management experience in a retail environment with a proven track record in developing business performance and exceeding KPIs.
  • Communication Skills: Excellent communication skills, able to build high-performing teams and deliver exceptional customer service.
  • Commercial Awareness: Strong understanding of commercial drivers and ability to drive sales growth through effective merchandising and campaign execution.
About the Role

This is an exciting opportunity to join a dynamic team as a Deputy Online Store Manager at Dunelm's Aberdeen store. The ideal candidate will have a passion for delivering exceptional customer experiences and driving commercial success.

The salary for this role is £32,000, making it an attractive option for those looking to advance their careers in retail management.



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