Retail Operations Manager

2 weeks ago


Aberdeen, Aberdeen City, United Kingdom CJ Lang & Son Limited Full time

CJ Lang & Son Limited, a family-owned retail and distribution business, is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores. Our Head Office is based in Dundee.

We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.

Store Operations Role

As a Store Manager, you will take full responsibility for running every aspect of a busy retail store. Suitable applicants will demonstrate strong leadership, management, and commercial skills. You will be a natural forward planner, managing store operations to deliver excellent customer service and maximise sales and profitability.

If you have a proven background in retail, determination to deliver, and a flexible approach to work, this may be the ideal opportunity for you to take the next step in your career. To help you achieve this, we offer a comprehensive training programme.

Key Responsibilities:

  • Deliver the right range, quality, and availability of products in line with SPAR standards, promotions, NPD, and customer needs to build loyalty within the community.
  • Support your team and use your expertise and knowledge to actively grow sales and maximise profit.
  • Lead the implementation and embedding of Food to Go across your team, ensuring that it delivers to standards and sales set.
  • Manage your resources to deliver all store activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.

You will ensure that your store meets or exceeds its safe and legal standards particularly in relation to food safety and hygiene, licensing of alcohol and cigarette sales. This includes coaching your team to provide a safe, clean, and legal place to work.

Estimated Salary: £40,000 - £50,000 per annum.

Benefits:

  • Company pension
  • Employee discount
  • Store discount

This role requires ability to work at pace and react to changing needs of our customers and the business. Commercial awareness to drive performance and maximise revenue is essential. We look for individuals with knowledge and experience of the retail trade, preferably with exposure to the Grocery sector.



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