Technical Support Engineer for Automotive Products
3 weeks ago
About Expert Employment: We're committed to delivering exceptional customer experiences through our team of dedicated professionals. Our vision is to become the go-to expert in the automotive industry.
Job Description- Salary: £25,000 - £35,000 per annum (dependent on experience)
- Location: [Location not specified]
This exciting opportunity involves working closely with our dynamic team to provide top-notch technical support services to our clients. Key responsibilities include:
- Providing technical guidance and assistance to customers via phone, email, or in-person interactions.
- Troubleshooting complex issues related to software, hardware, and applications.
- Escalating critical issues to the appropriate technical teams for swift resolution.
- Documenting support cases and solutions within our ticketing system.
To succeed in this role, you'll need to be highly motivated, possess excellent communication skills, and be able to work effectively in a fast-paced environment.
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