Part-Time Operations Coordinator

4 days ago


Reading, Reading, United Kingdom Thames Water Utilities Limited Full time

Thames Water is committed to delivering life's essential service to our customers and communities. As a Part-Time Customer Service Coordinator, you will be a key member of our team, responsible for supporting our customers to understand their options and reduce leakage.

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In this role, you will utilise various system tools such as SalesForce, Navision and Smart Agent to provide excellent customer service. You will also work closely with colleagues to ensure that our customers receive the best possible support.

The ideal candidate will have a strong focus on quality and accuracy, with excellent communication skills and a ability to work well under pressure. Previous experience in a similar role would be beneficial, but we are willing to train the right candidate.

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We offer a competitive salary of £26,000 per annum, plus benefits including 24 days holiday per year increasing to 28 with the length of service, contributory pension and wider benefits scheme. This is an exciting opportunity to join a dynamic team and make a real difference in people's lives.



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