Client Engagement Liaison

4 weeks ago


Nottingham, Nottingham, United Kingdom Pertemps Bond Full time
About the Role

We're seeking a Client Engagement Assistant to join our team at Pertemps Bond. As a Client Engagement Assistant, you'll play a crucial role in connecting with clients and ensuring their needs are met. Your responsibilities will include:
  • Promoting the branch through engaging conversations that enhance its reputation.
  • Handling client queries and resolving complaints to build strong, lasting relationships.
  • Keeping client information up-to-date and accurate in the database.

What We're Looking For
We're seeking someone with a passion for customer service and relationship-building. If you're organised, a great communicator, and ready to make an impact, this role could be ideal for you. Key qualities include:
  • Strong communication skills with the ability to build rapport easily.
  • A positive, solution-focused mindset.
  • Excellent time management and attention to detail.
Experience in a call centre or sales environment is a plus, but most important is your drive to succeed in a client-facing role.

Why This Role Matters
This role is a great opportunity to build a successful career in a dynamic, people-focused environment. You'll have the chance to work with a multi-award-winning insurance broker known for its supportive and friendly atmosphere. If you're looking for a workplace where collaboration and success go hand in hand, this could be the perfect fit.
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