Microsoft Support Engineer

2 weeks ago


Bath, Bath and North East Somerset, United Kingdom CV-Library Full time

We are seeking a highly skilled and experienced Microsoft Support Engineer to join our team at CV-Library.

About the Job:

In this challenging and rewarding role, you will provide technical support for Microsoft products, with comprehensive training provided to equip you with the necessary skills to address complex technical challenges.

Your primary focus will lie in managing the client's customer support infrastructure, including setting up and supporting internal laptops and servers.

As part of the Technical Support Department, you will play a vital role in delivering exceptional customer service and ensuring seamless support experiences.

Main Responsibilities:
  • Providing technical support for Microsoft products
  • Managing the client's customer support infrastructure
  • Setting up and supporting internal laptops and servers
Requirements:

We are seeking an experienced IT professional with up to two years of experience in a customer-centric IT support role. You should have excellent English communication skills (written and verbal) and proficiency in Office 365.

You will also be expected to possess strong troubleshooting skills, with the ability to work effectively in a team environment.

What We Offer:

Estimated Salary: £25,000 per annum

Fantastic office location

Company pension scheme (Standard Life)

Profit share bonus based on company performance

Company healthcare scheme after six months



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