IT Application Support Specialist

1 week ago

Trowbridge, Wiltshire, United Kingdom Peaple Talent Full time
Job Title: IT Application Support Engineer

We are seeking an experienced IT Application Support Engineer to join our team at Peaple Talent. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and remote desktop.
  • Troubleshoot and resolve technical issues related to Microsoft Windows Server, desktop operating systems, and hardware products.
  • Work with clients to identify and resolve technical issues related to LAN, WAN, VPN, Firewalls, and Microsoft SQL.
  • Collaborate with the IT team to develop and implement technical solutions to improve client satisfaction.
  • Stay up-to-date with the latest technology trends and advancements in the field of IT.

Requirements:

  • Previous experience in IT support and customer service.
  • Working knowledge of LAN, WAN, VPN, Firewalls, and Microsoft SQL.
  • Experience in fault diagnosis of networking hardware.
  • Experience in supporting Microsoft Windows Server and desktop operating systems.
  • Experience of hardware assembly, e.g., servers and workstations.
  • Experience of Linux OS and containers.

About Us:

Peaple Talent is a leading recruitment agency specializing in IT and technology recruitment. We are committed to providing exceptional service to our clients and candidates.

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