Employee Relations Specialist
3 weeks ago
We're committed to creating a workplace where everyone can thrive. As an Employee Relations Specialist at Evri, you'll play a key role in shaping this vision.
As a key member of our corporate function, you'll drive standardisation and excellence across the business in all key areas of Employee Relations. Your expertise will help us develop innovative training solutions that deliver real ROI, supporting our goal of creating a management team with the right skills to lead and support their people.
At Evri, we're passionate about creating responsible delivery experiences for everyone, everywhere. Our team is kind, ambitious, and diverse, always supporting and encouraging each other. Our people are at the heart of our business, and we're committed to helping them grow and develop.
As an Employee Relations Specialist, you'll be accountable for:
- Owning and managing an end-to-end case load covering all employee relationships topics, such as Disciplinary, Grievance, Capability appeals, and absence.
- Providing regular progress reports to key stakeholders and producing regular case load reports as part of our wider HR dashboard.
- Managing multiple cases against SLA's and prioritising these based on risk.
- Coaching line managers in managing formal meetings and attending as note taker and support where required.
- Seeking proactive opportunities to improve line manager capability in dealing with ER issues, with the freedom to create and implement interventions that are specific and relevant to various corporate business areas.
- Providing mediation where identified as a solution/outcome to managing conflict.
- Providing accurate information on policy, procedure, company T&Cs on high level cases, with a sound understanding of key dates and processes within the wider HR function.
- Contributing to all ACAS queries and ET1 claims by providing accurate data, actions, and outcomes of each case, working closely with the ER Manager and Legal to proactively manage all potential claims.
- Proactively keeping yourself up to date with changes in employment law and best practice, making recommendations for policy/process improvements.
To be successful in this role, you'll require:
- CIPD qualification, or working towards.
- Experience of ER caseload management.
- Strong Microsoft office experience, with the ability to use Excel to analyse information and Word to provide well-written letters and documents.
- Experience of facilitating conflict resolution (mediation).
- Experience of coaching managers.
- Knowledge of employment Law, policy changes, and the impact on the business.
- Experience of working in a unionised environment.
- Ability to develop and present all ER training modules, adapting communication style to suit specific audience groups.
- Ability to spot risk and advise and prioritise accordingly.
- Ability to evaluate training methods and identify needs.
- Ability to set realistic deadlines and facilitate others adhering to them.
We're committed to creating a workplace where everyone can thrive. If you're passionate about creating responsible delivery experiences for everyone, everywhere, and you're looking for a challenging and rewarding role, we'd love to hear from you.
We offer a range of benefits, including flexible working, 26 days + bank holidays, an option to buy and sell up to 5 days holidays, a bonus scheme, career progression framework, pension, and a range of discounts from our clients.
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