Waiter - Chinoiserie Lounge

2 weeks ago


London, Greater London, United Kingdom Jumeirah Carlton Tower Full time
About Jumeirah Carlton Tower

Jumeirah Carlton Tower is a luxurious hotel located in the heart of Knightsbridge, one of London's most exclusive neighborhoods. With a rich history and a commitment to excellence, our hotel offers a unique blend of heritage and contemporary luxury.

Job Summary

We are seeking a skilled Waiter to join our team at the Chinoiserie Lounge. As a Waiter, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Take food and beverage orders efficiently and professionally, ensuring all information is correct.
  • Have a good knowledge of the menu and styles of service.
  • Ensure that all guests are correctly and speedily logged and processed in the most courteous way.
  • Be fully conversant with the table lay-up and mise-en-place prior to, during, and after service.
  • Inform supervisors of all guest comments and requirements that cannot be resolved immediately.
  • Be familiar with and implement any relevant legislation, such as liquor licensing.
  • Ensure strict control is adhered to when receiving and returning keys and while in possession.
  • Report any incidents, complaints, suspicious persons, or safety hazards immediately.
  • Ensure a high degree of personal skills, accuracy, attention to detail, and positive attitude.
  • Report for duty punctually, wearing the correct uniform, and maintain a high standard of personal appearance and hygiene.
Requirements
  • Minimum 1 year of experience in a similar role within a luxury hotel or high-end hospitality environment.
  • High level of accuracy in overseeing daily operations, inspections, and reports, with an eye for luxury standards.
  • Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned by management.
  • Assist in maximizing productivity for the Department.
  • Ensure strict control is adhered to when receiving and returning keys and while in possession.
  • Respond to any changes in the department as dictated by the needs of the industry, company, or hotel.
Benefits
  • Competitive salary + excellent service charge.
  • Extra holiday for significant birthdays.
  • Life insurance.
  • Next pension.
  • Jumeirah perks website access – discount.
  • F&B and Spa treatment discount.
  • One and a half times pay for work during bank holidays.
  • Dry cleaning of uniform or business attire.
  • Meals on duty.
  • Employee assistance programs.
  • Wellness benefits – Chiropodist, Flu jabs, and more.
  • Taxi service after hours.
  • Social events & recognition programs.
  • Ongoing training & development.
  • Cycle scheme.
  • Internal transfer scheme.
  • Eye test and discount for VDU users.
  • Dental cash back plan.
  • External transfer scheme.


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