Support Operations Administrator

1 week ago


Stowmarket, United Kingdom Pure Resourcing Solutions Limited Full time

**Job Description Summary:**

Pure Resourcing Solutions Limited is looking for an experienced Customer Service Administrator to join their team in Stowmarket.

This exciting opportunity involves delivering exceptional customer service, troubleshooting issues, and maintaining accurate records.

The ideal candidate will possess excellent communication skills, a positive attitude, and previous customer service experience.

Key Responsibilities:

  1. To handle customer inquiries and resolve issues effectively.
  2. To process orders, returns, and exchanges accurately and efficiently.
  3. To maintain a thorough knowledge of products and services offered by the company.
  4. To document customer interactions and escalate complex issues when necessary.
  5. To collect customer feedback for relevant departments.

Requirements:

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work efficiently in a fast-paced environment.
  • Previous customer service experience is beneficial.
  • A positive attitude and passion for helping others.

**Salary Package:**

Pure Resourcing Solutions Limited offers a competitive salary range of £25,000 - £30,000 per annum, commensurate with experience and qualifications.



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