Clinical Operations Manager
2 days ago
Job Title: Clinical Operations Manager
Location: Bristol
Hours: 40 Hours Per Week
Salary: Up to £40,000 per annum
Optical Express is a leading provider of eye care services, dedicated to delivering exceptional patient care and outstanding clinical outcomes. As a Clinical Operations Manager, you will play a key role in ensuring the smooth operation of our Bristol clinic, working closely with our professional and clinical teams to deliver a world-class service.
Key Responsibilities:
- Develop and implement operational strategies to drive business growth and improve patient satisfaction
- Lead and manage a team of clinical and retail staff, providing coaching and development opportunities to ensure they meet the highest standards of professionalism and customer care
- Ensure the clinic is presentable and maintains the highest standards of tidiness and cleanliness, promoting the professional image of Optical Express
- Recruit, induct, coach, and support staff to ensure they meet acceptable levels of knowledge and competence
- Maximize conversion opportunities with patients to our premier treatments in both refractive and optical products
- Ensure the clinic team influences and advises potential patients on the most suitable and appropriate solution for their needs
Essential Skills:
- Experience as a Store/Retail/Clinic Manager
- Excellent communication and presentation skills
- Adaptable with a flexible approach to work
- Articulate and presentable with meticulous attention to detail
- Good experience of Microsoft Office and Outlook
- Ability to negotiate and influence outcomes
- Demonstrate confidentiality, integrity, and discretion
- Self-motivated, enthusiastic, and well-presented
Desirable:
- A proven track record of developing a team through performance management
- Optical experience
What's in it for you?
- An industry-leading salary up to £40,000, plus excellent bonus potential
- State-of-the-art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
This is a fantastic opportunity to join a global organization where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
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