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Technical Service Manager
2 months ago
We are seeking an experienced Project and Technical Services Manager to join our client's internal IT department in Huddersfield. The successful candidate will be responsible for leading the service delivery and technical services team, ensuring efficient processes and high-quality tasks are carried out.
Key Responsibilities:- Oversee the service to customers to ensure effective service delivery and service levels are met for timely response and quality resolution of problems & projects
- Maintain documentation and work with the Senior Management team on strategies, processes and procedures
- Have hands-on input and lead projects/tasks
- Ensure accurate inventory tracking, licensing, and asset management
- Develop, generate and analyse operational and service performance reports and share with the Technical Services Team
This is an excellent opportunity for an experienced Project and Technical Services Manager to join a successful organisation and contribute to the growth and development of our client's internal IT department.
