Store Administrator

2 months ago


Edinburgh, Edinburgh, United Kingdom Furniture Village Full time

About Us

Furniture Village is a leading independent furniture retailer with over 50 stores across the UK.

Our Philosophy

We offer excellent products, prices, and service to all our customers, and we're passionate about delivering exceptional customer experiences.

The Role

We're seeking a highly motivated and organized Store Administrator to join our team. As a Store Administrator, you will be responsible for providing excellent customer service, managing store operations, and working closely with our General Manager to ensure seamless customer experiences.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Manage store operations, including inventory management, stock control, and visual merchandising.
  • Work closely with the General Manager to develop and implement store strategies, ensuring alignment with company goals and objectives.
  • Assist with financial functions, including budgeting, forecasting, and financial reporting.
  • Collaborate with suppliers to ensure timely and efficient delivery of products.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and suppliers.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
  • Basic knowledge of financial management and accounting principles.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer

  • A highly competitive salary and benefits package, including pension, life assurance, and health insurance.
  • Generous staff discount on Furniture Village products.
  • Opportunities for career development and growth within the company.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.

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