Sales Ambassador

2 days ago

London, Greater London, United Kingdom Cartier Full time
About the Role

We are seeking a highly skilled and experienced Sales Ambassador to join our team at Cartier. As a Sales Ambassador, you will be responsible for delivering exceptional client experiences, developing strong client relationships, and driving sales growth.

Key Responsibilities
  • Client Experience
    • Ensure a unique and exceptional client experience during a sale
    • Master perfectly the selling ceremony
    • Adapt according to client needs and motivations
    • Transmit the passion and values of the Maison
    • Act as the privileged contact for the client in case of After Sales
    • Meet individual and boutique targets, both quantitative and qualitative
  • Client Relationship & Portfolio Development
    • Cultivate strong client relationships and develops client loyalty
    • Develop efficiently the client portfolio
    • Execute targeted CRM actions
    • Participate to client events and acts as an Ambassador of the Maison
  • Boutique Operations
    • Respect all brand and boutique policies and procedures
    • Participate in inventories
    • Support the set up and breakdowns at opening and closing of the boutique
    • Participate in the implementation of Visual Merchandising guidelines
    • Assist with special projects when requested
    • Undertake administrative tasks and stock room related tasks when required
    Requirements
    • Minimum 2 years experience within Fine Jewellery and/or Watches
    • A sales orientated target driven background
    • Excellent customer service credentials
    • Experience of dealing effectively with different nationalities and cultural backgrounds
    • Fluent in Arabic - preferrable but not required
    • IT literate
    • A strong communicator
    • Result and action oriented with strong entrepreneurial mind-set
    • Team-player with empathy and strong interpersonal skill
    About Our Group

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

We value freedom, collegiality, loyalty, and solidarity.

We foster empathy, curiosity, courage, humility, and integrity.

We care for the world we live in.

Your Journey with Us

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

2nd Stage – Interview with the Deputy Boutique Manager

3rd Stage – Interview with the Boutique Manager

4th Stage - Interview with the HR Business Partner for Cartier

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