Test Administrator

4 weeks ago

Midlothian, United Kingdom Mobile Testing Solutions Ltd ("MTS") Full time
Job Opportunity

Mobile Testing Solutions Ltd (MTS) is a global exam service provider for various exam boards, also offering an online exam preparation school.

We are currently seeking two Test Administrators for our Edinburgh venue on a casual, zero-hours contract basis.

Job Details:
  • Casual, Zero-Hours basis
  • Pay rate: £13.20 per hour (including holiday pay of 12.07%)
  • Location: Office-based role, at Edinburgh
  • Eligibility: Must be eligible to work in the UK and meet further 'Life in the UK' (LITUK) exams clearance requirements
  • Exams days: Tuesdays and Saturdays
  • Start date: Immediate start
  • Reporting Manager: Senior Test Administrator
Key Responsibilities:
  • Ensure MTS's examinations and examination administration are delivered by carrying out test monitoring tasks as assigned on test days
  • Set up rooms, put out or adjust tables and chairs according to the number of test takers
  • Provide basic local venue IT support and ensure computer terminals, digital recording devices, ID cameras, and CCTV are exam-ready
  • Perform light cleaning and tidying duties, including putting away papers, sweeping up pencil sharpenings, and emptying bins
  • Carry out regular audits, guided by the Senior Test Administrator
  • Ensure proper security in the examination room to preserve the integrity of the exam
  • Use own email address and email account for correspondence with MTS colleagues and ensure MTS's confidential documents are not disclosed
  • Use own laptop or desktop PC for self-led e-learning and Teams or Zoom meetings
  • Be willing to use own smartphone and data allowance to access MTS's system
  • Comply fully with MTS's GDPR, data protection policies, and Safeguarding policy
  • Participate actively in performance monitoring exercises for continuous improvement
  • Be smartly dressed as per MTS policy
  • Have a commercial mindset for actively cross-selling or up-selling MTS's products and services
  • Give test takers the highest level of customer care and ensure secure and safe exams administration
Requirements:
  • Secondary education
  • Good communication in English (equivalent to CEFR B2 or above)
  • Good IT literacy
  • Comfortable with commonly used IT hardware and software, including digital video camera technology
  • Ability to understand and implement all examination rules and regulations
  • Absolute commitment to confidentiality and duty of care
  • Customer-centric with a commercial mindset
  • Good organisational skills and attention to detail
  • Good communication and interpersonal skills
  • Good problem-solving abilities and ability to carry out multiple tasks at the same time
  • Ability to work under pressure
  • Mature, calm, attentive, responsible, and professional manner
  • Team player and can-do attitude
  • Flexibility in terms of working hours
  • Must have long-term eligibility to live and work in the UK
  • Must have 5 years continuous residency in the UK with no gaps
  • Enhanced DBS Checks with the Child and Adult Barred List will be requested for selected candidates

If you believe you have the right profile for this position and wish to join our friendly and dynamic team, please apply for this job.

Closing date: 15 October 2024. The process may be extended if more applicants are needed.

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