Event Coordinator
2 months ago
About the Role
KFM is seeking a highly organized and detail-oriented Event Coordinator to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a smooth experience for all visitors.
Key Responsibilities
- Coordinate and manage event bookings, including responding to inquiries and confirming details
- Provide administrative support to the Centre and Deputy Centre Manager, including maintaining accurate records and ensuring compliance with health and safety regulations
- Develop and maintain strong relationships with clients, trainers, and delegates, ensuring their needs are met and exceeded
- Assist with the preparation of sales invoices and reports, as well as coordinating the in-house LMS system
- Represent the Academy as a key administrator, providing exceptional customer service and ensuring a positive experience for all visitors
- Work closely with the Centre Manager and Deputy Centre Manager to build strong networks with stakeholders, including Subject Matter Experts, Clinical Trainers, Finance, ICT, Marketing, and Facilities Support
- Contribute to the growth and strategy of the centre, ensuring its operation is profitable and efficient
Requirements
- Excellent communication and interpersonal skills, with the ability to work with clients, trainers, and delegates at all levels
- Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects simultaneously
- Ability to work independently and as part of a team, with a flexible and proactive approach to duties
- Knowledge of health and safety regulations and data protection principles
- Experience in a similar role, with a strong understanding of customer service principles and practices
About KFM
KFM is a leading provider of commercial services, working in partnership with Kings College Hospital NHS Foundation Trust to deliver high-quality training and education programs. We are committed to excellence and innovation, and are seeking a talented and motivated individual to join our team.
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