Event Coordinator

2 months ago


London, Greater London, United Kingdom KFM Full time

About the Role

KFM is seeking a highly organized and detail-oriented Event Coordinator to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a smooth experience for all visitors.

Key Responsibilities

  • Coordinate and manage event bookings, including responding to inquiries and confirming details
  • Provide administrative support to the Centre and Deputy Centre Manager, including maintaining accurate records and ensuring compliance with health and safety regulations
  • Develop and maintain strong relationships with clients, trainers, and delegates, ensuring their needs are met and exceeded
  • Assist with the preparation of sales invoices and reports, as well as coordinating the in-house LMS system
  • Represent the Academy as a key administrator, providing exceptional customer service and ensuring a positive experience for all visitors
  • Work closely with the Centre Manager and Deputy Centre Manager to build strong networks with stakeholders, including Subject Matter Experts, Clinical Trainers, Finance, ICT, Marketing, and Facilities Support
  • Contribute to the growth and strategy of the centre, ensuring its operation is profitable and efficient

Requirements

  • Excellent communication and interpersonal skills, with the ability to work with clients, trainers, and delegates at all levels
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Ability to work independently and as part of a team, with a flexible and proactive approach to duties
  • Knowledge of health and safety regulations and data protection principles
  • Experience in a similar role, with a strong understanding of customer service principles and practices

About KFM

KFM is a leading provider of commercial services, working in partnership with Kings College Hospital NHS Foundation Trust to deliver high-quality training and education programs. We are committed to excellence and innovation, and are seeking a talented and motivated individual to join our team.


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