Lead Retail Operations Manager at a Vibrant Coffeehouse
1 month ago
Overview:
We are seeking an exceptional leader to oversee the day-to-day operations of our dynamic coffeehouse. As Lead Retail Operations Manager, you will be responsible for driving sales growth, ensuring excellent customer service, and maintaining a positive store environment.
About Us:
Our coffeehouse is part of the renowned Starbucks brand, offering a unique and welcoming experience to customers. We prioritize building strong relationships with our team members and the community, fostering a culture of mutual respect and support.
Key Responsibilities:
- Develop and implement strategies to boost sales and improve operational efficiency
- Train and mentor team members to ensure exceptional customer service
- Maintain a clean and safe store environment, adhering to health and safety standards
- Foster strong relationships with local suppliers and partners
- Monitor and analyze sales data to inform business decisions
Requirements:
- Proven track record in retail management or a related field
- Strong leadership and communication skills
- Ability to work effectively in a fast-paced environment
- Excellent problem-solving and analytical skills
- Knowledge of coffee culture and industry trends
What We Offer:
- A competitive salary of £30,500 (dependent on experience) and quarterly bonus incentive
- Opportunities for professional growth and development within a dynamic company
- A collaborative and inclusive work environment
- Flexible working hours and a comprehensive benefits package
Location: Harrogate, HG2 7AB
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