Lead Retail Operations Manager at a Vibrant Coffeehouse

1 month ago


Harrogate, North Yorkshire, United Kingdom Starbucks Full time

Overview:

We are seeking an exceptional leader to oversee the day-to-day operations of our dynamic coffeehouse. As Lead Retail Operations Manager, you will be responsible for driving sales growth, ensuring excellent customer service, and maintaining a positive store environment.

About Us:

Our coffeehouse is part of the renowned Starbucks brand, offering a unique and welcoming experience to customers. We prioritize building strong relationships with our team members and the community, fostering a culture of mutual respect and support.

Key Responsibilities:

  • Develop and implement strategies to boost sales and improve operational efficiency
  • Train and mentor team members to ensure exceptional customer service
  • Maintain a clean and safe store environment, adhering to health and safety standards
  • Foster strong relationships with local suppliers and partners
  • Monitor and analyze sales data to inform business decisions

Requirements:

  • Proven track record in retail management or a related field
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Excellent problem-solving and analytical skills
  • Knowledge of coffee culture and industry trends

What We Offer:

  • A competitive salary of £30,500 (dependent on experience) and quarterly bonus incentive
  • Opportunities for professional growth and development within a dynamic company
  • A collaborative and inclusive work environment
  • Flexible working hours and a comprehensive benefits package

Location: Harrogate, HG2 7AB



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