Commercial Retail Operations Manager

3 weeks ago


Harrogate, North Yorkshire, United Kingdom C2 Recruitment Full time
Store Manager - Charity Retailer

Knaresborough, UK

Salary up to £24,000 per annum DOE, plus great benefits

About the Role

We are seeking an experienced commercial retail manager to run our Knaresborough store.

Main Responsibilities:
  • Achieve/exceed all income and operational targets using all resources and time available to maximum profit
  • Actively promote Gift Aid to maximise contributions from donations, complying with all gift aid processes and procedures
  • Maximise profit from new goods through effective stock control, visual merchandising, and sales opportunities
  • Deliver an outstanding customer and donor experience that encourages customer loyalty and achieves repeat donations
  • Manage the pricing of goods to achieve a high sell-through rate, whilst maximising income from donated goods
  • Utilise sales reports and information to manage, merchandise, and display goods in the store floor space to maximum sales potential
  • Provide training, development, and performance management of any store assistants within the charity's policies and procedures
  • Actively attract, recruit, train, and retain a diverse volunteer team, planning volunteer activity to meet support the needs of the business
Requirements:
  • Solid retail management experience working to sales and other targets including KPIs
  • Experience of recruiting and managing a volunteer team would be advantageous
  • Committed to going above and beyond when it comes to customer service
  • Self-motivation and determination to be successful
  • Highly commercial and sales driven
  • Strong people leader, motivational, and inspirational in your approach

This role offers a fantastic opportunity for an experienced Assistant Shop/Assistant Store Manager/Store Manager/Shop Manager to work with a dynamic and growing retail charity who really value their people.



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