Luxury Car Dealership Digital Enquiry Agent

1 week ago


Chelmsford, Essex, United Kingdom Ernest Gordon Recruitment Limited Full time
Job Description

We are seeking a highly skilled Digital Enquiry Agent to join our team at Ernest Gordon Recruitment Limited. As a Digital Enquiry Agent, you will be responsible for generating showroom traffic by converting digital enquiries into confirmed showroom appointments.

Key Responsibilities:

  • Engage customers via digital channels to book appointments for showroom visits
  • Work closely with the Sales team to coordinate and manage appointments
  • Process customer deposits and ensure compliance with FCA regulations
  • Build strong rapport with potential buyers to encourage them to visit the showroom
  • Achieve monthly KPIs of 15 deposits and 40 attended appointments

Requirements:

  • Previous experience in a customer-facing or enquiry-handling role
  • Understanding of car features, specifications, and the automotive industry
  • Full clean UK driving licence

We offer a competitive salary, bonus scheme, and training and development opportunities. If you are a motivated and customer-focused individual, please apply today.



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