Customer Success Professional
1 month ago
We are seeking a Customer Success Executive to join our team at Autorola UK. As a key member of our INDICATA business unit, you will be responsible for building strong relationships with customers and engaging them with our INDICATA product.
About the Role:
You will regularly assist dealers to review their stock, identify recommendations for price changes and act as the 'voice of the customer' within INDICATA. We have a comprehensive onboarding plan where you will be guided through our INDICATA Academy.
Requirements:
- Previous customer success or customer service experience.
- IT skills (Microsoft including Outlook and Excel), experience with structured CRM systems (preferably Salesforce).
What We Offer:
- A competitive salary and the opportunity to earn commission.
- 24 days holiday plus bank holidays (increasing with service).
- Health cash plan including dental, optical and gym discount benefits.
- Employee discount perks scheme with high street retailers.
- Death in service benefit.
- Enhanced company pension scheme.
Autorola UK aims to create a diverse group throughout our entire workforce and we welcome applications from people with all backgrounds, experiences, perspectives and abilities. We are committed to building a diverse and inclusive workforce, in an environment where everyone feels comfortable to be themselves. If you feel you would be a good fit for this role, but don't meet 100% of the criteria, please don't hesitate to apply.
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