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Administrative Professional

2 months ago

Brentwood, Essex, United Kingdom Spire Healthcare Full time

Administrative Role in Healthcare

Spire Healthcare is seeking an experienced Administrator to support our team of Bank Administrators.

The successful candidate will be responsible for processing and delivering the administration of all stages of the booking process, including admissions and pre-op assessments across all payors for the entire East London & Essex Hub.

Key Responsibilities

  • Provide high-quality customer service to patients, consultants, NHS partners, staff, and visitors.
  • Work effectively and efficiently in line with business demand, adhering to relevant Hub KPIs.
  • Be an advocate of excellent customer care while working as a team.
  • Make a positive difference to patients' lives through outstanding personalized care.
  • Work flexible hours, including 8-4, 9-5, 10-6, 11-7, with the possibility of 12-8 in the future.

Requirements

  • Proven experience in an administrative and/or customer service environment.
  • Accurate approach when working to strict deadlines and confidence when delivering information to key personnel.
  • Excellent communication skills, both written and verbal.
  • Ability to build relationships with colleagues, consultants, patients, secretaries, and ICBs.
  • Proficiency in Microsoft Office, particularly Word, Outlook, and Excel.
  • Enthusiastic, self-motivated, able to prioritize and work accurately under pressure with sound numerical and analytical ability and attention to detail.
  • Ability to work independently and as part of a team.
  • Good organizational skills and time management.

Benefits

We offer a competitive salary and comprehensive benefits package, including:

  • Weekly pay for bank colleagues.
  • Competitive rates for flexible working.
  • Access to Spire Healthcare pension.
  • Free DBS.
  • Full induction and mandatory training updates.
  • Opportunities for further training and progression into permanent posts.
  • Knowledge, support, and guidance through your recruitment journey from Spire's specialist Resourcing Team.

We commit to our employees' well-being through work-life balance, ongoing development, support, and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. We provide diagnostics, inpatient, day case, and outpatient care across 39 hospitals and 8 clinics.

Spire Healthcare is an equal opportunities employer.