Parking Operations Officer

4 weeks ago


Torquay, Torbay, United Kingdom Torbay Council Full time
About the Role

The Parking Operations Team at Torbay Council is responsible for the day-to-day running of the council's car parks and pay and display equipment. As a key member of this team, you will be responsible for maintaining and repairing parking payment machines, conducting regular and ad-hoc inspections of parking infrastructure, and providing support to all areas of Parking Services.

Key Responsibilities
  • Travel around Torbay in a Torbay Council vehicle, conducting general maintenance and repairs of parking payment machines.
  • Conduct regular and ad-hoc inspections of parking infrastructure to ensure it is in good working order.
  • Provide support to all areas of Parking Services, including events and customer inquiries.
  • Report defects and maintain accurate records of maintenance and repairs.
  • Provide customers with parking information and assist with improving customer satisfaction.
Requirements
  • Effective communication skills and the ability to communicate with all mediums from verbal to electronic.
  • Customer-focused approach and prioritise customers' needs.
  • Ability to plan own workload and deliver the service as appropriate.
  • Problem-solving skills and the ability to use own initiative.
  • Full UK driving licence.
What We Offer

In addition to competitive pay, salary enhancements are paid for Sunday and bank holiday working, along with additional payment for standby working. You will be provided with full uniform and all required equipment. No previous experience of parking or parking equipment repair is necessary, but a practical and hands-on approach to working would be an advantage.

Benefits

Torbay Council offers standard benefits, including 26 days annual leave, a pension scheme, and some not-so-standard benefits as part of our employee benefits scheme. We strive to have a friendly and inclusive culture that respects and maximises the contribution individuals can bring to Torbay Council.



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