Senior Program Manager

3 weeks ago


London, Greater London, United Kingdom ENGINEERINGUK Full time
Senior Program Manager - EU SellerFlex

We are seeking a highly ambitious and results-driven Senior Program Manager to join our EU SellerFlex team. As a key member of our team, you will be responsible for owning the EU SellerFlex top-line goal, driving business growth, and delivering exceptional customer and seller experiences. Your expertise in program strategy, end-to-end delivery, and communication will be essential in bridging experience gaps and driving improvements. You will work closely with partner teams to streamline processes, define new SOPs, and accelerate the seller flywheel. If you have a passion for innovation, data-driven decision making, and leading cross-functional teams, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  1. Own EU SellerFlex top-line goal
  2. Drive business growth and deliver exceptional customer and seller experiences
  3. Bridge experience gaps and drive improvements
  4. Work closely with partner teams to streamline processes and define new SOPs
  5. Lead country-specific sellers training and readiness program
BASIC QUALIFICATIONS:
  1. Bachelor's degree
  2. Experience in program or project management
  3. Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
  4. Experience using data and metrics to determine and drive improvements
  5. Knowledge of Excel at an intermediate level
PREFERRED QUALIFICATIONS:
  1. Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field
  2. Experience in complex problem solving and working in a tight schedule environment
  3. Experience leading process improvements


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