Resource Coordinator

1 day ago

Elsecar, United Kingdom Hickton Quality Control Full time

We are seeking a highly organised individual to join our Resource team at Hickton Quality Control.

The successful applicant will be the first point of contact for our site inspectors, responsible for ensuring clients receive inspection reports that meet our quality standards in a timely manner.

As a key member of the Resource team, you will be involved in a variety of on-site projects and play a crucial role in enabling us to provide exceptional service to our clients.

Key Responsibilities:

  • Monitor and schedule report submissions, chasing up any non-submissions as necessary.
  • Audit Clerk of Works reports in line with our quality assurance processes.
  • Support the organisation of holiday cover for site staff and end-of-project inspections.
  • Communicate with clients and site inspectors throughout projects.
  • Archive projects and request relevant information.
  • Arrange meetings as required.
  • Contact clients to confirm additional visits are needed before project completion.
  • Request testimonials and customer feedback.
  • Update monthly KPIs.
  • Create and distribute ID badges to site inspectors.
  • Order and dispatch PPE as necessary.

Why join Hickton Group?

We are a leading provider of quality inspection and consultancy services in the construction sector, comprising several businesses under our Group structure.

As a member of our team, you will benefit from a coordinated approach to commercial business, marketing, resourcing, finance, business support, operations, and corporate governance.

This provides opportunities for continuous growth and development in your own personal development plans and careers.

We employ people who share our core Group values: Quality, Client Focus, Honesty, Integrity, Competency, Teamwork, Development, Accountability, and Exceptional Service.

In return, we offer:

  • Competitive salary
  • Continuous personal development (CPD) opportunities
  • Health cover
  • Enhanced employer pension contributions
  • Holiday accrual scheme
  • Electric Vehicle salary sacrifice scheme
  • Go 1 online training platform
  • A friendly and professional working environment

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