Customer Service Representative

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom Boots Opticians Full time
About the Role

We are seeking a skilled and enthusiastic Customer Care Assistant to join our team at Boots Opticians. As a Customer Care Assistant, you will play a vital role in providing exceptional customer service and ensuring that our customers have a positive experience in our store.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with the store team to achieve sales targets and maintain a high level of customer satisfaction.
  • Assist with visual merchandising, stock management, and other tasks as required to ensure the smooth operation of the store.
  • Participate in training and development programs to enhance your skills and knowledge.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Previous experience in a customer-facing role is desirable.
  • Flexibility to work a variety of shifts, including weekends and holidays.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A fun and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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