Channel Business Development Manager
1 month ago
NUSO Cloud UK is a leading provider of cloud communication solutions, delivering complex solutions in real-time through authorized reseller channel partners. Our natively developed business communication tools seamlessly connect businesses with their customers, partners, and team members across all platforms.
We serve a diverse range of enterprises, including healthcare, hospitality, retail, education, government, finance, non-profit, and more, with mission-critical communication requirements. Our unique platform reduces required site visits, accelerates trouble resolution, and identifies network issues before they become a problem.
Job SummaryNUSO Cloud UK is seeking a Channel Business Development Manager to partner with our existing resellers, promoting new services, technology, and products, and developing new partner relationships to expand our market share.
Key Responsibilities- Create new revenue streams through partner acquisition within specified channels, developing business plans to meet NUSO and partner objectives.
- Manage a monthly sales target for up-sell, cross-sell, and new business opportunities.
- Proactively engage with customers to build and expand relationships at multiple layers within each prospect, understanding prospect types and key organizational roles.
- Identify new revenue opportunities for NUSO and develop strategies to exploit them across all specified accounts and target channels, maintaining existing revenue and margin within the specified customer base.
- Manage sales opportunities using the company's preferred sales methodology.
- Work towards achieving and exceeding Key Performance Indicators (KPIs).
- Gain an intimate knowledge and understanding of the customer buying process, ensuring this is reflected in deal forecasting and progression.
- Track all activity in Salesforce CRM, following defined processes and looking for opportunities to improve or enhance the information in the systems.
- Provide customer support on NUSO customer-facing portals.
- Provide customer updates on network infrastructure updates and planned maintenance.
- Maintain an awareness of the prevailing UK market conditions and competitive landscape, exploiting any opportunities arising from this knowledge.
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Proven track record in strategic business development, demonstrating a collaborative style and strong relationship management skills.
- Experience closing complex deals.
- Able to understand customer challenges and with strong listening skills identify solutions.
- Customer-oriented with an organized and logical approach to solving problems.
- Excellent sales and account management skills.
- Great communicator, able to deal with people at all levels of business and varying technical capability.
- Experience in telecoms, including UCaaS, CCaaS, and Microsoft Teams connectivity.
- Highly articulate and presentable.
- Solution and quality-focused individual.
- Resilient and responsive to change, operating within a fast-paced business telecommunications environment.
- Demonstrable ability to take ownership and manage multiple tasks of varying complexity, maintaining attention to detail and accuracy.
This job may require frequent travel up to 100+ miles, including overnight/out of town travel.
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