Corporate Estates Manager

1 month ago

Birmingham, Birmingham, United Kingdom JLL Full time

Unlock Your Potential in Corporate Estates Management

JLL is seeking a highly skilled Corporate Estates Manager to join our team in Birmingham. As a key member of our Portfolio Services team, you will be responsible for managing property portfolios on behalf of our occupier clients, delivering excellence and shaping the future of real estate.

About the Role

The Corporate Estates Management team is responsible for providing estates management support and advice on mixed-use portfolios, predominantly office and retail, in the UK. As a Corporate Estates Manager, you will work closely with our clients to ensure the smooth operation of their property portfolios, providing expert guidance and support to resolve any issues that may arise.

Key Responsibilities

  • Assist and provide cover for the Account Director in all aspects of Estates Management, including attending periodic formal review meetings and presentations.
  • Responsible for day-to-day delivery of all Estates Management matters within defined region.
  • Develop and maintain excellent landlord and tenant relationships, managing resolution of disputes with landlords and subtenants.
  • Liaise with all stakeholders to transition properties into or out of management.
  • Ensure the database is kept updated to ensure all portfolio data is accurate, changes are implemented within relevant timescales and reporting issued, all as per Key Performance Indicators.
  • Authorise payable and receivable lease-related payments and charges respectively.
  • Proactively engage with the client accounting teams to ensure queries are resolved and tenant debt is minimised.
  • Prepare and submit all applications for Landlord's consent and pursue until completion.
  • Coordinate JLL internal teams as necessary, reporting to Client and ensuring appropriate governance achieved (where required).
  • Instruct and liaise with Client's legal team and external lawyers as required.
  • Attend periodic meetings with key stakeholders (eg. lawyers, project managers, FMs).
  • Undertake property inspections and complete reports to ensure compliance and identify opportunities.
  • Review lease documentation to establish legal responsibility, make recommendations accordingly and drive any issues through to prompt resolution.
  • Prepare service charge budgets and complete reconciliations within agreed timescales and in adherence with the RICS Professional Statement.
  • Provide assumptions and estimates for the purpose of budgeting exercises.

Requirements

  • Strong knowledge of real estate leases and obligations.
  • Very good MS Office skills, especially Excel and Outlook.
  • Creative thinking and comfortable working under pressure.
  • Very good analytical skills, attention to detail and organisational skills.
  • Excellent communication, conflict-resolution, and negotiation skills.
  • Willingness to take on new challenges, responsibilities and assignments.
  • Proven team player.
  • Full clean driving licence and willing/able to travel.

Desirable

  • RICS qualified.
  • Experience of both tenant and landlord representation.

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