ITSM Implementation Solutions Manager
13 hours ago
About the Job:
We are seeking an experienced ServiceNow Consultant to join our team as an ITSM Implementation Solutions Manager.
This role involves working primarily with ITSM, ITOM & CSM modules in a multi-client environment.
Responsibilities:
- Lead the delivery of ServiceNow implementations for multiple clients
- Work closely with cross-functional teams to ensure seamless delivery
- Maintain a high level of technical knowledge and stay up-to-date with industry developments
Requirements:
- 3-5 years experience as a ServiceNow Implementation Consultant or similar role
- Strong background in service design, ensuring solutions are well-architected, scalable, and meet business needs
- Understanding of ITIL processes and how they link with ServiceNow delivery
- Strong expertise in ITSM, ITOM, and CSM modules
- ServiceNow certifications highly desirable
- Exceptional communication and presentation skills
- Ability to work fully remote
- Proven track record of successful ServiceNow implementations within the SME & Enterprise markets
- Strong JavaScript experience
- Experience working with cloud technologies & DevOps is highly desirable
Benefits:
- Competitive salary: £60,000 - £80,000
- Strong benefits package & bonus
Company Overview:
Troi Search is delighted to be partnering with a leading Consulting & Managed Service provider to welcome new ServiceNow Consultants to their implementation team.
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