ITSM Implementation Solutions Manager

13 hours ago


London, Greater London, United Kingdom Troi Full time £60,000 - £80,000

About the Job:

We are seeking an experienced ServiceNow Consultant to join our team as an ITSM Implementation Solutions Manager.

This role involves working primarily with ITSM, ITOM & CSM modules in a multi-client environment.

Responsibilities:

  • Lead the delivery of ServiceNow implementations for multiple clients
  • Work closely with cross-functional teams to ensure seamless delivery
  • Maintain a high level of technical knowledge and stay up-to-date with industry developments

Requirements:

  • 3-5 years experience as a ServiceNow Implementation Consultant or similar role
  • Strong background in service design, ensuring solutions are well-architected, scalable, and meet business needs
  • Understanding of ITIL processes and how they link with ServiceNow delivery
  • Strong expertise in ITSM, ITOM, and CSM modules
  • ServiceNow certifications highly desirable
  • Exceptional communication and presentation skills
  • Ability to work fully remote
  • Proven track record of successful ServiceNow implementations within the SME & Enterprise markets
  • Strong JavaScript experience
  • Experience working with cloud technologies & DevOps is highly desirable

Benefits:

  • Competitive salary: £60,000 - £80,000
  • Strong benefits package & bonus

Company Overview:

Troi Search is delighted to be partnering with a leading Consulting & Managed Service provider to welcome new ServiceNow Consultants to their implementation team.



  • London, Greater London, United Kingdom Charles Russell Speechlys LLP Full time

    We are looking for an experienced ITSM System Administrator and Product Owner to join our team at Charles Russell Speechlys LLP.This role requires the ability to oversee the management of a hosted ITSM solution, ensuring its optimal performance and alignment with business needs.The successful candidate will work closely with the Service Desk Manager,...


  • London, Greater London, United Kingdom Ernest Gordon Recruitment Limited Full time

    Job Title: ITSM Solution Architect"> We are seeking an experienced ITSM Solution Architect to lead impactful IT Service Management projects and deliver innovative solutions for our clients.In this role, you will design and implement ServiceNow solutions that align with ITIL best practices, lead engagements from requirements gathering to solution delivery,...


  • London, Greater London, United Kingdom DGH Recruitment Full time £520

    Job DescriptionWe are seeking a highly skilled Technical Business Analyst to join our project team focused on migrating from ServiceNow to a new ITSM platform.This is a pivotal role interfacing with the business to ensure seamless data capture, migration, and integration of data sources.Key Responsibilities:Collaborate with stakeholders to capture and define...


  • London, Greater London, United Kingdom Opus Recruitment Solutions Full time

    Opus Recruitment Solutions is proud to partner with a leading End User in the law and legal sector who is undertaking a major ITSM, CSM, and ITOM implementation. We are seeking a talented Senior ServiceNow Developer to join their Centre of Excellence team.As a key member of this team, you will play a vital role in driving ServiceNow capabilities within the...


  • London, Greater London, United Kingdom Austin Fraser Full time

    Job DescriptionWe are seeking an experienced ServiceNow Engineer/Developer to join our Austin Fraser team. As a key member of our ITSM transition project, you will utilize your technical expertise to deliver high-quality ServiceNow solutions.About the ProjectThe ITSM transition project aims to leverage ServiceNow as a central platform for managing IT...

  • ITSM Solution Manager

    15 hours ago


    London, Greater London, United Kingdom DVF Recruitment Full time

    We are partnering with a leading global law firm to hire an experienced ITSM Administrator for their London team. This role is perfect for someone looking to work in a dynamic and growing organization.About the RoleThis is an exciting opportunity to join a prestigious law firm as an ITSM Administrator, where you will be responsible for overseeing the Ivanti...


  • London, Greater London, United Kingdom Candour Solutions Full time

    About Candour Solutions:We are a multi-award-winning solutions provider looking for an experienced Cloud-Based ITSM Specialist to guide our customers through their digital transformation journey with the ServiceNow platform.The Position:Develop and implement cloud-based ITSM solutions for complex client needs.Maintain ServiceNow certifications and stay...


  • London, Greater London, United Kingdom OpticoreIT Full time

    OpticoreIT is a specialist IT services consultancy that offers diverse opportunities to work in challenging and exciting environments across various client bases, including large enterprises and FTSE 100 companies, spanning multiple verticals such as Finance, Media, Telecommunications, and more.OpticoreIT is growing, and we are seeking a contract Halo...


  • London, Greater London, United Kingdom Troi Full time

    Troi Search is delighted to partner with a leading Consulting & Managed Service provider to bring talented individuals into their implementation team. As an ITSM Solution Architect, you will play a critical role in designing and implementing ServiceNow solutions for clients across Europe.Requirements3-5 years of experience in a similar role or industryStrong...


  • London, Greater London, United Kingdom Anson McCade Full time

    Job DescriptionThis position involves collaborating on projects requiring multi-cloud platform integrations, ensuring seamless functionality and support for ServiceNow. The ideal candidate will have experience working with ServiceNow modules, including ITSM, ITOM, ITAM, and Integration Hub, in multi-cloud, multi-client environments. Strong background in...


  • London, Greater London, United Kingdom Xcede Full time

    ServiceNow Implementation Partner Xcede is looking for a talented ServiceNow Technical Consultant to join our team in the UK. As a key member of our implementation team, you will be responsible for delivering end-to-end ServiceNow solutions to our clients, working closely with their internal teams to ensure seamless integration and adoption. The ideal...


  • London, Greater London, United Kingdom Troi Full time £60,000 - £80,000

    **Job Summary**We are searching for an experienced Experienced ITSM and CSM Solution Architect to join our team. The ideal candidate will have a strong background in IT service management and experience implementing ServiceNow solutions.**Responsibilities and Requirements:**Architect and implement ITSM and CSM solutions using ServiceNowAnalyzing client...


  • London, Greater London, United Kingdom 83zero Limited Full time

    83zero LimitedJob Description:We are looking for a highly skilled ITSM Solution Architect to join our team at 83zero Limited. The successful candidate will be responsible for designing and implementing ServiceNow solutions that meet the complex needs of our clients.Key Responsibilities:Develop comprehensive solution designs that meet client...


  • London, Greater London, United Kingdom Anson McCade Full time

    Anson McCade is delighted to partner with a world-leading consultancy as they seek to appoint an ITSM Solution Specialist to their team in the UK. The successful candidate will work closely with clients and stakeholders to deliver successful ServiceNow implementations, integrations, and ongoing support across multiple client environments.The ideal candidate...


  • London, Greater London, United Kingdom Platinum Group Full time

    Job TitleWe are seeking a seasoned professional to fill this key role. As a Senior ITSM Engineer, you will play a pivotal part in supporting our primary ITSM project.You will be responsible for the ITSM module and its seamless integration with various other applications. To excel in this position, you must demonstrate expertise in designing custom...


  • London, Greater London, United Kingdom Nagarro Inc Full time

    About the RoleNagarro Inc. is looking for an experienced ITSM consultant to join our team. As a senior ITSM architect, you will be responsible for designing, implementing, and optimizing ITSM solutions on Jira Service Management.This role requires a deep understanding of ITSM principles, ITAM, and ITOM concepts, as well as excellent consultation and...


  • London, Greater London, United Kingdom Addition Solutions LTD Full time

    We are seeking a highly experienced Servicenow Technical Lead to join our team at Addition Solutions LTD in Central London. As a technical lead, you will be responsible for overseeing the design and implementation of infrastructure solutions using ServiceNow modules.As a Servicenow Technical Lead, you will work closely with our clients to understand their...


  • London, Greater London, United Kingdom Axiom Software Solutions Limited Full time

    Company OverviewAxiom Software Solutions Limited is a leading provider of software solutions. We value innovation, teamwork, and customer satisfaction.Job SummaryWe are seeking a seasoned Business Consultant with a technical background as a developer for Cloud Management to join our team. The successful candidate will have a strong understanding of...


  • London, Greater London, United Kingdom Morson Talent Full time

    Job Summary:Austin Fraser is recruiting a highly experienced ITSM Solution Architect to work on a contract basis. The ideal candidate will have strong hands-on experience in designing, developing, and deploying solutions on the ServiceNow platform. Experience working in an Agile environment is also required.Responsibilities:Perform integrations and process...


  • London, Greater London, United Kingdom DVF Recruitment Full time

    About DVF RecruitmentWe are a leading recruitment agency, partnered with a Global Law Firm to find an experienced ITSM Administrator for their London team.Based in London, this role comes with a competitive salary of £40,000 - £55,000 per annum, depending on experience.Job DescriptionWe are looking for a skilled ITSM Administrator to oversee the optimal...