Customer Experience Specialist

3 days ago


Luton, Luton, United Kingdom Greggs plc Full time

We are seeking a dedicated and enthusiastic individual to join our team as a Customer Experience Specialist in Hitchin Road. As a key member of our retail team, you will play a vital role in ensuring that our customers have an exceptional shopping experience, whether they order in-store or online.

About the Role

This is a fantastic opportunity to work for a leading bakery and food retailer, offering a competitive salary of £9.86 per hour (or £10.83 per hour after 18 years old), which reflects the location's higher cost of living.

You will be responsible for providing excellent customer service, maintaining a clean and welcoming store environment, and working collaboratively with colleagues to achieve sales targets. We offer a range of benefits, including colleague discount, free hot drinks, paid breaks, and holiday entitlement that grows as your career progresses.

What You'll Need
  • No previous work experience is necessary, as we provide comprehensive training to ensure your success.
  • A willingness to learn and adapt to new situations.
Our Values

At Greggs, we pride ourselves on being an inclusive and supportive employer, where everyone feels valued and respected. We believe in providing opportunities for growth and development, and we're committed to making a positive impact in our communities.


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